Transition to Solution Manager 7.2 before Mainstream Maintenance ends for Solution Manager 7.1 on Dec 31 2017
Do you know that mainstream maintenance and support for Solution Manager 7.1 is ending this year? What is mainstream maintenance and support? What is the effort required to upgrade to Solution Manager 7.2?
Here is some information on the same
SAP provides maintenance and support for Solution Manager, such as:
- SAP Notes.
- SAP Security Notes.
- Support Packages.
- Support Package Stacks.
- Technology updates ( for example, SAP Kernel Patches)
- Incident resolution
What happens if users do not upgrade by the end of 2017?
If users do not upgrade to SAP Solution Manager 7.2 by the end of 2017, the mainstream maintenance for SAP Solution Manager 7.1 will automatically be switched to Customer-Specific Maintenance with restricted support.
This means you will only receive:
- No Support Packages
- Limited technology updates
- Restricted incident resolution (only covers incidents with known solutions/workarounds to SAP)
What is the effort required to upgrade to SAP Solution Manager 7.2?
We offer a no obligation assessment to determine the scope and effort to upgrade your systems to SAP Solution Manager 7.2.
What is SAP Solution Manager?
SAP Solution Manager 7.2 is SAP's integrated ALM, Testing and QA platform that comes with a free run-time HANA license (i.e. no DB licensing costs). Reach out to me or click the box below to learn more about how we can help you.